yono games

yono games App support

Contact
+91 1396226759

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The yono games:

Q1: How to log in after installing the yono games?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This streamlined process allows for easy and convenient access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is present. If you still don't receive the OTP after clicking send, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing the newly updated app. This should fix any compatibility problems and allow you to enjoy the app without issues.

Most Asked Questions Related To Withdraw In The yono games:

Q1: What is the minimum withdrawal amount in the yono games?

In this app, a minimum withdrawal amount of Rs. 100 applies, which is higher than in other apps. Withdrawals are only allowed for money earned through gaming, not for bonus amounts. This means users can only cash out earnings from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted in the app, including your Aadhar card, UPI, and bank details. This ensures all necessary information is saved and verified for a smooth experience. Please ensure you have entered and saved all required details correctly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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